CNC Drives & Controls Pty Ltd has ceased trading. All warranty and future sales will be upheld by DNC Electronics Ltd in the UK. Advertises its ability to supply products and services such as service exchange, used and new cnc parts, and testing facilities, as well as rebuild and repair of CNC electronics equipment. Any and all prices for parts and items listed in any of the pages from this site were correct at the time of publishing, though are subject to change, and CNC Drives & Controls will not be held accountable for any misunderstanding of the subsequent terms and conditions listed below. If you require full Terms & Conditions of business from CNC Drives and controls, please contact our Australian office above, by phone, fax or email.
CNC Drives & Controls Pty Ltd only offer services to companies from the Asia Pacific region. Which includes the following countries. Australia, India, China, Pakistan, New Zealand, Singapore, Philippines, Indonesia, Pakistan, Malaysia, Sri Lanka, Loas, Thailand, Vietnam and other Asian country's. CNC products and services are not offered to companies in Europe, North & South America, Asia Minor, or Africa.
WARRANTY(S): CNC Drives and Controls Pty Ltd warranties are dependant on the type of part, service and terms that it was supplied under. Simply put: Exchange, Repair and Used parts come with a 180 day warranty from date of sale, new OEM parts that are not consumables come with a 12 month warranty, and our group parts such as new replacement LCD based CNC monitors, and Fanuc and GE power supply units come with a 2 year warranty. Please NOTE: All warranties are subject to the parts that we have supplied being faulty due to an internal fault, without an external cause - not due to individuals or companies blowing them up, due to lack of experience, negligence or ignorance in any way.
No Warranty Conditions: Certain parts that are sold by CNC do not have warranty due to the nature of the part:- Power Transistor Modules, and Fuses (THESE ARE NEW PARTS) for pcbs, power supplies, and drive units (this is due to the part being blown up via incorrect or insufficient diagnosis of the fault and the solution blowing the parts up). Also any part of any type sold as a outright new or used product, or as a repair or exchange service being interfered with in any way that electronically or physically is altering the part from the state that it left CNC Drives & Controls premises.
Warranty is Return to base for repair in which the costs of parts and labor for the job is incurred by us. Shipping of warranty items to us is to be paid by the customer, all warranty items shipped to the customer will be paid for by us. Delivery of warranty parts back to the customer is via expedited shipping, if faster services are required by the Customer then they must pay for it. In some cases, CNC Drives & Controls may deem it possible to send out a replacement part, but this is at the discretion of CNC.
RESTOCKING: 50% test and restocking fee (assuming the parts still work). This is policy and no member of CNC Drives & Controls Pty Ltd is allowed to offer anything else. If you are told no-return then CNC will not accept the part back or refund under any circumstances (this is far from normal - and usually at the insistence of customers).
PAYMENT: CNC accept payment via Bank Transfer, Check (cleared), Credit and Debit Cards (Visa & Mastercard), and approved 30 day credit accounts for returning customers.